@import"https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap";:root{--primary: #667eea;--primary-dark: #5568d3;--primary-light: #7c8ff0;--secondary: #764ba2;--accent: #f093fb;--success: #10b981;--warning: #f59e0b;--error: #ef4444;--info: #3b82f6;--priority-low: #10b981;--priority-medium: #f59e0b;--priority-high: #f97316;--priority-critical: #ef4444;--bg-primary: #ffffff;--bg-secondary: #f9fafb;--bg-tertiary: #f3f4f6;--text-primary: #111827;--text-secondary: #6b7280;--text-tertiary: #9ca3af;--border: #e5e7eb;--shadow: rgba(0, 0, 0, .1);--spacing-xs: .25rem;--spacing-sm: .5rem;--spacing-md: 1rem;--spacing-lg: 1.5rem;--spacing-xl: 2rem;--spacing-2xl: 3rem;--radius-sm: .375rem;--radius-md: .5rem;--radius-lg: .75rem;--radius-xl: 1rem;--radius-full: 9999px;--transition-fast: .15s ease;--transition-base: .2s ease;--transition-slow: .3s ease;--shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, .05);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .1);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .1);--shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, .1);--shadow-glow: 0 0 20px rgba(102, 126, 234, .3)}[data-theme=dark]{--bg-primary: #111827;--bg-secondary: #1f2937;--bg-tertiary: #374151;--text-primary: #f9fafb;--text-secondary: #d1d5db;--text-tertiary: #9ca3af;--border: #374151;--shadow: rgba(0, 0, 0, .3)}*{margin:0;padding:0;box-sizing:border-box}body{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;background:var(--bg-secondary);color:var(--text-primary);line-height:1.6;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:var(--bg-tertiary)}::-webkit-scrollbar-thumb{background:var(--text-tertiary);border-radius:var(--radius-full)}::-webkit-scrollbar-thumb:hover{background:var(--text-secondary)}h1,h2,h3,h4,h5,h6{font-weight:700;line-height:1.2;color:var(--text-primary)}h1{font-size:2.5rem}h2{font-size:2rem}h3{font-size:1.75rem}h4{font-size:1.5rem}h5{font-size:1.25rem}h6{font-size:1rem}.btn{display:inline-flex;align-items:center;justify-content:center;gap:var(--spacing-sm);padding:var(--spacing-sm) var(--spacing-lg);font-size:.875rem;font-weight:500;border-radius:var(--radius-md);border:none;cursor:pointer;transition:all var(--transition-base);text-decoration:none;white-space:nowrap}.btn-primary{background:linear-gradient(135deg,var(--primary) 0%,var(--secondary) 100%);color:#fff;box-shadow:var(--shadow-md)}.btn-primary:hover{transform:translateY(-2px);box-shadow:var(--shadow-lg),var(--shadow-glow)}.btn-secondary{background:var(--bg-tertiary);color:var(--text-primary)}.btn-secondary:hover{background:var(--border)}.btn-outline{background:transparent;border:2px solid var(--primary);color:var(--primary)}.btn-outline:hover{background:var(--primary);color:#fff}.btn-sm{padding:var(--spacing-xs) var(--spacing-md);font-size:.75rem}.btn-lg{padding:var(--spacing-md) var(--spacing-xl);font-size:1rem}.card{background:var(--bg-primary);border-radius:var(--radius-lg);padding:var(--spacing-lg);box-shadow:var(--shadow-md);border:1px solid var(--border);transition:all var(--transition-base)}.card:hover{box-shadow:var(--shadow-lg);transform:translateY(-2px)}.card-glass{background:#ffffffb3;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border:1px solid rgba(255,255,255,.3)}[data-theme=dark] .card-glass{background:#1f2937b3;border:1px solid rgba(255,255,255,.1)}.input{width:100%;padding:var(--spacing-sm) var(--spacing-md);font-size:.875rem;border:2px solid var(--border);border-radius:var(--radius-md);background:var(--bg-primary);color:var(--text-primary);transition:all var(--transition-base)}.input:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #667eea1a}.input::placeholder{color:var(--text-tertiary)}.select{width:100%;padding:var(--spacing-sm) var(--spacing-md);font-size:.875rem;border:2px solid var(--border);border-radius:var(--radius-md);background:var(--bg-primary);color:var(--text-primary);cursor:pointer;transition:all var(--transition-base)}.select:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #667eea1a}.textarea{width:100%;padding:var(--spacing-sm) var(--spacing-md);font-size:.875rem;border:2px solid var(--border);border-radius:var(--radius-md);background:var(--bg-primary);color:var(--text-primary);resize:vertical;min-height:100px;font-family:inherit;transition:all var(--transition-base)}.textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #667eea1a}.badge{display:inline-flex;align-items:center;padding:var(--spacing-xs) var(--spacing-sm);font-size:.75rem;font-weight:600;border-radius:var(--radius-full);text-transform:uppercase;letter-spacing:.5px}.badge-primary{background:var(--primary);color:#fff}.badge-success{background:var(--success);color:#fff}.badge-warning{background:var(--warning);color:#fff}.badge-error{background:var(--error);color:#fff}.badge-info{background:var(--info);color:#fff}.badge-priority-low{background:var(--priority-low);color:#fff}.badge-priority-medium{background:var(--priority-medium);color:#fff}.badge-priority-high{background:var(--priority-high);color:#fff}.badge-priority-critical{background:var(--priority-critical);color:#fff}.badge-pending{background:#6b7280;color:#fff}.badge-acknowledged{background:#3b82f6;color:#fff}.badge-in_progress{background:#f59e0b;color:#fff}.badge-resolved{background:#10b981;color:#fff}.badge-closed{background:#6b7280;color:#fff}.badge-reopened{background:#ef4444;color:#fff}@keyframes fadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes slideIn{0%{transform:translate(-100%)}to{transform:translate(0)}}@keyframes pulse{0%,to{opacity:1}50%{opacity:.5}}.fade-in{animation:fadeIn var(--transition-base)}.slide-in{animation:slideIn var(--transition-slow)}.spinner{width:40px;height:40px;border:4px solid var(--border);border-top-color:var(--primary);border-radius:50%;animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.container{max-width:1280px;margin:0 auto;padding:0 var(--spacing-lg)}.flex{display:flex}.flex-col{flex-direction:column}.items-center{align-items:center}.justify-center{justify-content:center}.justify-between{justify-content:space-between}.gap-sm{gap:var(--spacing-sm)}.gap-md{gap:var(--spacing-md)}.gap-lg{gap:var(--spacing-lg)}.text-center{text-align:center}.text-left{text-align:left}.text-right{text-align:right}.font-bold{font-weight:700}.font-semibold{font-weight:600}.font-medium{font-weight:500}.text-sm{font-size:.875rem}.text-base{font-size:1rem}.text-lg{font-size:1.125rem}.text-xl{font-size:1.25rem}.text-primary{color:var(--text-primary)}.text-secondary{color:var(--text-secondary)}.text-tertiary{color:var(--text-tertiary)}.mt-sm{margin-top:var(--spacing-sm)}.mt-md{margin-top:var(--spacing-md)}.mt-lg{margin-top:var(--spacing-lg)}.mb-sm{margin-bottom:var(--spacing-sm)}.mb-md{margin-bottom:var(--spacing-md)}.mb-lg{margin-bottom:var(--spacing-lg)}.p-sm{padding:var(--spacing-sm)}.p-md{padding:var(--spacing-md)}.p-lg{padding:var(--spacing-lg)}.rounded{border-radius:var(--radius-md)}.rounded-lg{border-radius:var(--radius-lg)}.rounded-full{border-radius:var(--radius-full)}.shadow-sm{box-shadow:var(--shadow-sm)}.shadow-md{box-shadow:var(--shadow-md)}.shadow-lg{box-shadow:var(--shadow-lg)}.cursor-pointer{cursor:pointer}.pointer-events-none{pointer-events:none}.grid{display:grid;gap:var(--spacing-lg)}.grid-cols-1{grid-template-columns:repeat(1,1fr)}.grid-cols-2{grid-template-columns:repeat(2,1fr)}.grid-cols-3{grid-template-columns:repeat(3,1fr)}.grid-cols-4{grid-template-columns:repeat(4,1fr)}@media(max-width:768px){.grid-cols-2,.grid-cols-3,.grid-cols-4{grid-template-columns:1fr}h1{font-size:2rem}h2{font-size:1.75rem}h3{font-size:1.5rem}}.toast{position:fixed;bottom:var(--spacing-lg);right:var(--spacing-lg);background:var(--bg-primary);padding:var(--spacing-md) var(--spacing-lg);border-radius:var(--radius-lg);box-shadow:var(--shadow-xl);border-left:4px solid var(--primary);animation:slideIn var(--transition-slow);z-index:1000}.toast-success{border-left-color:var(--success)}.toast-error{border-left-color:var(--error)}.toast-warning{border-left-color:var(--warning)}.toast-info{border-left-color:var(--info)}.dashboard-header-container{display:flex;justify-content:space-between;align-items:center}.dashboard-tabs-container{display:flex;gap:var(--spacing-md);margin-bottom:var(--spacing-xl)}.filters-bar{display:flex;gap:.75rem}.responsive-ticket-header{display:flex;justify-content:space-between;align-items:start}.responsive-user-header{display:flex;justify-content:space-between;align-items:center}@media(max-width:768px){.dashboard-header-container{flex-direction:column;gap:var(--spacing-md);text-align:center;width:100%}.dashboard-tabs-container{flex-direction:column;width:100%}.dashboard-tabs-container button{width:100%;justify-content:center}.filters-bar{flex-direction:column;width:100%}.responsive-ticket-header{flex-direction:column;gap:var(--spacing-md)}.responsive-user-header{flex-direction:column;align-items:start;gap:var(--spacing-md)}.card h2,.card h3{font-size:1.5rem}.grid-cols-4,.grid-cols-3{grid-template-columns:1fr!important}.select{width:100%!important}.responsive-list-item{flex-direction:column;gap:var(--spacing-sm)}.responsive-list-item>div:last-child{width:100%;margin-top:var(--spacing-sm)}.responsive-list-item button{width:100%}}.responsive-list-item{display:flex;justify-content:space-between;align-items:start}.modal-overlay{position:fixed;inset:0;background:#00000080;display:flex;align-items:center;justify-content:center;z-index:1000;padding:var(--spacing-md);-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);animation:fadeIn .2s ease-out}.modal-content-wrapper{width:100%;max-width:550px;max-height:90vh;overflow-y:auto;position:relative;background:var(--bg-primary);border-radius:var(--radius-lg);box-shadow:var(--shadow-xl);animation:slideUp .3s ease-out}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}@media(max-width:640px){.modal-overlay{padding:var(--spacing-sm)}.modal-content-wrapper{max-height:95vh;border-radius:var(--radius-md)}.modal-content-wrapper .card{padding:var(--spacing-md)!important}.modal-content-wrapper .history-list{max-height:300px!important}}